Quality

Cigna is committed to achieving and maintaining quality in our business with respect to:
Document Title Document Type Document Size Last Updated
2025 Quality, Cost Efficiency, and Cigna Care Designation Methodology PDF 684kB 06/18/2024
Accreditation Recognition Online Resource -- 10/23/2024
Advantages of Being a Cigna Participating Provider Online Resource -- 10/23/2024
CAHPS® – Customer Satisfaction Measurements of Success Online Resource -- 10/23/2024
Chronic Condition Management Online Resource -- 10/23/2024
Cigna Bariatric Surgery Designations Online Resource -- 10/23/2024
Cigna Customer Rights and Responsibilities Statement Online Resource -- 10/23/2024
Continuity and Coordination of Care Online Resource -- 10/23/2024
Health Management Resources Online Resource -- 10/23/2024
HEDIS® and QRS Performance Measures Online Resource -- 10/23/2024
Medical Ethics Online Resource -- 10/23/2024
Medical Record Reviews Online Resource -- 10/23/2024
Medical Technology Online Resource -- 10/23/2024
Pharmacy Online Resource -- 10/23/2024
Practitioners' Rights Online Resource -- 10/23/2024
Preventive Care Online Resource -- 10/23/2024
Provider Credentialing and Recredentialing Online Resource -- 10/23/2024
Provider Recognition Online Resource -- 10/23/2024
Provider Satisfaction Online Resource -- 10/23/2024