You can access our participating provider directory by:

• Visiting our website at (Cigna.com > hcpdirectory.cigna.com)
• Calling Cigna Customer Service at 800.88Cigna (882.4462).

Referring to non-participating laboratories

If you refer your patient to a non-participating laboratory or send their test specimens to a non-participating laboratory or a non-participating pathologist, your patient will be responsible for the out-of-network laboratory charges consistent with their benefit plan. These costs can be considerable, especially for patients who do not have out-of-network benefits.

Locating a participating laboratory

When patients need laboratory services performed, they rely upon their physician to use or refer them for the appropriate testing, in the most affordable setting. That's why we offer you many choices of participating laboratories (like LabCorp and Quest) that provide general and specialty laboratory and pathology testing, including genetic testing, in locations that are convenient for both you and your patients.