Active Accounts
Updated November 2024
| TPA or Insurer Name | TPA Customer Service Phone Number for Eligibility, Benefits, Claims | Link to provider portal |
|---|---|---|
| 90DB Allied National, Inc. | 1.800.825.7531 | HCP Login |
| 90DB Corporate Benefits Services, Inc. | 1.800.277.9476 | HCP Login |
| 90DB Covenant Administrators, LLC | 1.800.680.8728 | HCP Login |
| 90DB EBSO | 1.866.296.4002 | HCP Login |
| 90DB Houston | 1.844.632.7878 | HCP Login |
| 90DB HealthCare Solutions Group, Inc. | 1.866.860.4970 | HCP Login |
| 90DB HPHG, LLC DBA Caprock HealthPlans | 1.800.747.9446 | HCP Login |
| 90DB IMA, Inc. | 1.800.742.9944 | HCP Login |
| 90DB Stirling Benefits, Inc. | 1.800.447.6689 | HCP Login |
| ACS Benefit Services, Inc. | 1.855.249.9574 | HCP Login |
| Affordable Benefit Administrators | 1.800.350.0148 | HCP Login |
| Allegeant/LBA Healthplans, Inc. | 1.800.815.8240 | HCP Login |
| Allegiance Benefit Plan Management Inc. (1) | Please refer to ID Card | HCP Login |
| Allied Benefit Systems, LLC | 1.800.288.2078 | HCP Login |
| Allstate Benefits | 1.888.292.0272 | HCP Login |
| Allied / IHC | 1.888.499.3501 | HCP Login |
| Ameriben / IEC Group, Inc. | 1.800.786.7930 | HCP Login |
| America's Choice Health Plans | 1.800.824.3882 | HCP Login |
| American Republic Insurance Company | 1.800.247.2190 | HCP Login |
| Amwins Connect Administrators | 1.800.337.4973 | HCP Login |
| Angle Health | 1.855.937.1811 | HCP Login |
| Assured Benefits Administrators | 1.800.247.7114 | HCP Login |
| Aultcare Corporation | 1.800.344.8858 | HCP Login |
| Automated Benefit Services (USHL) | 1.844.284.6750 | HCP Login |
| Baylor Scott & White Health Plan | 1.800.655.7947 | HCP Login |
| Benefit Administrative Systems | 1.800.523.0582 | HCP Login |
| Benefit and Risk Management Services | 1.866.730.7898 | HCP Login |
| Benefit Assistance Company, LLC | 1.800.982.7838 | |
| Benefit Plan Administrators of Eau Claire, LLC | 1.800.277.8973 | HCP Login |
| Benefit Plan Administrators, Inc. | 1.800.277.8973 | HCP Login |
| Boon Chapman | 1.800.252.9653 | HCP Login |
| Brighton Health Plan Solutions, LLC | 1.844.759.2477 | HCP Login |
| Business Administrators & Consultants, Inc. | 1.800.521.2654 | HCP Login |
| Bywater, LTD | 1.800.337.0792 | HCP Login |
| CDS of Nevada, Inc. dba Prominence Administrative Services | 1.800.863.7515 | HCP Login |
| Centivo | Refer to ID Card | HCP Login |
| Christian Brothers Services, Inc. | 1.800.807.0400 | HCP Login |
| Collective Health, Inc. | 1.877.411.7271 | |
| Concierge Administrative Services, LLC | 1.888.820.5687 | HCP Login |
| Daniel H Cook Associates (Cook Associates) | 1.212.505.5050 | HCP Login |
| Delta Health Systems (DHS) | 1.800.422.6099 | HCP Login |
| EBA&M (Employee Benefits Administration and Management) | 1.800.249.8440 | HCP Login |
| EBIX Health Administrators | 1.888.794.8976 | |
| Edison Health, LLC | 1.800.967.2077 | HCP Login |
| Eliance Administrators | 1.844.203.8138 | |
| EMI Health | 1.800.662.5851 | HCP Login |
| Employee Benefit Management Services, LLC | 1.866.326.7345 | HCP Login |
| Employer Driven Insurance Services (EDIS) | 1.888.886.7973 | HCP Login |
| Everence Insurance Company | 1.800.348.7468 | HCP Login |
| EVHC (a division of Trustmark Health Benefits) | 1.800.311.3842 | HCP Login |
| FCE Benefit Administrators | 1.800.298.7269 | HCP Login |
| First Choice Health | 1.800.467.5281 | HCP Login |
| Fringe Benefit Coordinators @ BeneBay Healthplans | 1.833.236.3229 | HCP Login |
| Fringe Benefit Group | 1.855.495.1190 | HCP Login |
| Gilsbar | 1.888.206.1019 | HCP Login |
| Group Administrators, Ltd. | 1.800.323.1683 | HCP Login |
| Group Management Services | 1.844.202.8059 | HCP Login |
| Group Resources, Inc. | 1.888.620.1297 | HCP Login |
| Hawaii Western Management Group | 1.888.941.4622 | HCP Login |
| Healthcomp | 1.800.442.7247 | HCP Login |
| Healthcare Highways, Inc. | 1.844.869.5640 | HCP Login |
| Health Cost Solutions Inc. | 1.800.526.3919 | HCP Login |
| Healthez | 1.844.449.5553 | HCP Login |
| HealthFirst TPA, Inc. | 1.800.477.2287 | HCP Login |
| Healthgram | 1.800.446.5439 | HCP Login |
| Health Net of CA | 1.800.676.6976 | |
| Health Plans, Inc. (HPI) | 1.800.532.7575 | HCP Login |
| HealthSCOPE Benefits | 1.800.821.9399 | HCP Login |
| HealthSmart Benefit Solutions | 1.800.444.3995 | HCP Login |
| Humana Health Plan, Inc./Health Value Management, Inc. | 1.866.427.7478 | |
| Imagine360 Administrators, LLC | 1.800.827.7223 | HCP Login |
| Insurance Benefit Administrators | 1.844.630.7500 | HCP Login |
| Insurance Management Services | 1.800.687.5944 | HCP Login |
| Johns Hopkins Healthcare, LLC | 1.800.261.2393 | HCP Login |
| J.P. Farley Corporation | 1.800.634.0173 | HCP Login |
| Kaiser Permanente (3) | 1.888.831.0761 | HCP Login |
| Key Benefit Administrators | 1.800.331.4757 | HCP Login |
| Lucent Health California | 1.800.331.5301 | HCP Login |
| Lucent Health Nashville | 1.800.411.3650 | HCP Login |
| Lucent Health Wisconsin | 1.855.556.0285 | HCP Login |
| Luminare Health Benefits | 1.800.223.3943 | HCP Login |
| Maestro Health | 1.800.228.1803 | HCP Login |
| Marpai Health, Inc. (²) | 1.855.389.7330 | HCP Login |
| Medical Mutual of Ohio | 1.800.382.5729 | HCP Login |
| Meritain Health | 1.800.925.2272 | HCP Login |
| Metlife / Trustmark Health Benefits | 1.866.217.5631 | HCP Login |
| MotivHealth | 1.844.234.4472 | HCP Login |
| OrchestrateHR | 1.800.550.8009 | |
| Paragon Benefits Inc. | 1.800.277.9218 | HCP Login |
| Pinnacle Benefit Administrators | 1.800.649.9121 | HCP Login |
| Professional Benefit Administrators, Inc. | 1.800.435.5694 | HCP Login |
| Providence Health Plan | 1.800.878.4445 | HCP Login |
| Prudential / WebTPA | 1.800.981.7405 | HCP Login |
| Quartz Health Solutions | 1.800.362.3310 | HCP Login |
| Shasta Administrative Services | 1.800.524.7060 | HCP Login |
| Significa Benefits Services LLC | 1.800.433.3746 | HCP Login |
| SISCO | 1-800-457-4726 | HCP Login |
| S&S - Alternative Benefit Plans, Inc. | 1.800.241.7319 | HCP Login |
| S&S - Alternative Risk Management | 1.800.392.1770 | HCP Login |
| S&S - American National Insurance Company | 1.800.899.6803 | HCP Login |
| S&S - American Plan Administrators | 1.888.624.6300 | HCP Login |
| S&S - American Trust Administrators | 1.800.843.4121 | HCP Login |
| S&S - Anchor Benefit Consulting | 1.800.845.7629 | HCP Login |
| S&S – Auxian | 1.800.475.2232 | HCP Login |
| S&S - Benefit Administration Services, Ltd. | 1.800.748.8696 | HCP Login |
| S&S - Benefit Plan Administrators of Eau Claire, Inc. | 1.800.236.7789 | HCP Login |
| S&S - BSI Companies | 1.888.298.6828 | HCP Login |
| S&S – Coastal Administrative Services | 1.800.870.1831 | HCP Login |
| S&S - Consociate - Benefit Administration | 1.800.798.2422 | HCP Login |
| S&S - Custom Design Benefits | 1.800.598.2929 | HCP Login |
| S&S - Diversified Benefit Administrators | 1.844.200.7422 | HCP Login |
| S&S - Dunn & Associates Benefit Administrators, Inc. | 1.800.880.9960 | HCP Login |
| S&S - Employee Benefit Service Center, The | 1.800.310.6645 | HCP Login |
| S&S – Employee Benefit Services, Inc. | 1.877.335.0002 | HCP Login |
| S&S - Enterprise Group Planning Inc. (EGP) | 1.800.229.2210 | HCP Login |
| S&S - Fox Everett, a division of HUB International Healthcare Solutions, LLC | 1.877.476.6327 | HCP Login |
| S&S - GMR Healthcare | 1.888.808.1656 | HCP Login |
| S&S - Gravie Administrative Services, LLC | 1.800.201.2920 | HCP Login |
| S&S - Group Benefit Services, Inc. | 1.800.995.3569 | HCP Login |
| S&S - Health Plans, Inc. | 1.800.343.7674 | HCP Login |
| S&S - Healthnow Administrative Services | 1.800.847.7718 | HCP Login |
| S&S - Insurance Design Administration | 1.855.606.9294 | HCP Login |
| S&S - Insurance Program Managers Group | 1.800.423.1841 | HCP Login |
| S&S - Integra Administrative Group, Inc. | 1.800.959.3518 | HCP Login |
| S&S - Interactive Medical Services | 1.800.426.8739 | HCP Login |
| S&S - International Benefit Administrators | 1.800.422.7617 | HCP Login |
| S&S - Leading Edge Administrators | 1.888.721.2128 | HCP Login |
| S&S - Managed Care of America, Inc. | 1.800.922.4966 | HCP Login |
| S&S - Nova Healthcare Administrators | 1.855.206.1040 | HCP Login |
| S&S - People's 1st Health Strategies | 1.866.881.0676 | HCP Login |
| S&S - Performance Health | 1.877.585.8480 | HCP Login |
| S&S - Professional Claims Management | 1.800.590.6500 | HCP Login |
| S&S - Providence Administrative Services | 1.800.495.5950 | HCP Login |
| S&S - Q3 Business Technology Corporation | 1.877.251.8324 | HCP Login |
| S&S - Regional Care, Inc. | 1.800.795.7772 | HCP Login |
| S&S - S&S Healthcare | 1.513.772.8866 | HCP Login |
| S&S - Self Funded Plans, Inc. | 1.800.722.7374 | HCP Login |
| S&S – SIHO Southeastern Indiana Health | 1.800.443.2980 | HCP Login |
| S&S - Simplan, The | 1.806.794.6454 | HCP Login |
| S&S - SuperiorTPA | 1.800.223.4590 | HCP Login |
| S&S - Taylor Benefit Resource | 1.888.352.5246 | HCP Login |
| S&S - The Benefit Group, Inc. | 1.800.333.8602 | HCP Login |
| S&S - Total Plan Concepts | 1.877.435.2063 | HCP Login |
| S&S - Total Plan Services, Inc. | 1.800.969.5238 | HCP Login |
| S&S - Tristar Benefit Administrators | 1.800.456.4584 | HCP Login |
| S&S - Underwriters Services Corporation | 1.800.678.1536 | HCP Login |
| S&S - United Group Programs, Inc. (OptiMed Health Plans) | 1.800.482.8770 | HCP Login |
| S&S - WellNet HealthCare Administrators, Inc. | 1.833.507.7060 | HCP Login |
| S&S - WJL Administrative Services, LLC | 1.877.213.8340 | HCP Login |
| Tall Tree Administrators | 1.877.453.4201 | HCP Login |
| The Health Plan | 1.800.624.6961 | HCP Login |
| The Loomis Company | 1.610.374.4040 | HCP Login |
| TriZetto - ARCORP, LLC | ||
| TriZetto - Creative Plan Administrators, LLC (CPA) | 1.860.656.7956 | HCP Login |
| TriZetto - Diversified Administration Corp. | 1.860.295.0238 | HCP Login |
| TriZetto - Florida Health Administrators, Inc | 1.877.391.0916 | HCP Login |
| TriZetto - Heritage Consultants, Inc. | 1.800.282.2460 | HCP Login |
| TriZetto - Insurance Administrators of America | 1.800.283.2524 | HCP Login |
| TriZetto - MidAmerica Associates | 1.800.482.0945 | HCP Login |
| TriZetto - Pequot Pharmaceutical Network | 1.877.883.5980 | HCP Login |
| TriZetto – Preferred Benefit Administrators | 1.888.524.2777 | HCP Login |
| TriZetto - Self Insured Plans, LLC | 1.866.960.5066 | |
| Trustmark Small Business Benefits | 1.800.522.1246 | HCP Login |
| Tufts Associated Health Plans, Inc. | 1.888.884.2404 | HCP Login |
| UltraBenefits, Inc. | 1.866.858.7223 | HCP Login |
| UPMC Health Plan | 1.866.918.1595 | HCP Login |
| US Health Group - (Freedom Life Insurance Company & National Foundation Life Insurance) | 1.800.387.9027 | HCP Login |
| Web TPA, LLC | Please refer to ID card | HCP Login |
| Wellfleet | 1.877.657.5030 | HCP Login |
| Wellnet | 1.800.727.1733 | HCP Login |
| Zelis Healthcare - Advisory Health Administrators | 1.833.200.3095 | HCP Login |
| Zelis Healthcare - Aither Health | 1.833.298.2401 | HCP Login |
| Zelis Healthcare - Alternative Insurance Resources, Inc. | 1.800.451.4318 | HCP Login |
| Zelis Healthcare - ArcBest Corporation (Choice Benefits) | 1.800.451.6907 | HCP Login |
| Zelis Healthcare - Automated Group Administration | 1.800.888.6472 | HCP Login |
| Zelis Healthcare - Benefit Management Administrators | 1.833.354.1694 | HCP Login |
| Zelis Healthcare - Benefit Management, LLC. | 1.800.290.1368 | HCP Login |
| Zelis Healthcare - Boulder Administration Services | 1.877.406.3699 | HCP Login |
| Zelis Healthcare - Britton Benefit Services, LLC. | 1.800.676.1182 | HCP Login |
| Zelis Healthcare - Edison Health Solutions, LLC. | 1.800.967.2077 | HCP Login |
| Zelis Healthcare - Employee Plans, LLC. | 1.800.964.7444 | HCP Login |
| Zelis Healthcare - Exemplar Health Benefits | 1.855.826.3422 | HCP Login |
| Zelis Healthcare - Hawaii Mainland Administrators, LLC. | 1.888.811.8944 | HCP Login |
| Zelis Healthcare - Insight Benefit Administrators | 1.877.827.1414 | HCP Login |
| Zelis Healthcare - Kentucky Health Administrators | 1.866.664.3261 | HCP Login |
| Zelis Healthcare - Medical Benefits Administrators | 1.800.423.3151 | HCP Login |
| Zelis Healthcare - MotivHealth | 1.844.234.4472 | HCP Login |
| Zelis Healthcare - Northern Illinois Health Plan | 1.800.723.0202 | HCP Login |
| Zelis Healthcare - Pro-Claim Plus, Inc. | 1.800.551.7334 | HCP Login |
| Zelis Healthcare - Regency Employee Benefits | 1.810.987.7711 | HCP Login |
| Zelis Healthcare - San Diego County & Imperal County Schools Fringe Benefits Consortium Insurance Services, LLC. | 1.888.233.7915 | |
| Zelis Healthcare - TPA Exchange, Inc. | 1.800.426.9786 | HCP Login |
| Zelis Healthcare - Trusteed Plans Service Corporation | 1.800.426.9786 | HCP Login |
| Zelis Healthcare - Vitori Health | 1.844.693.5863 | HCP Login |
(1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include claim processing, utilization management or eligibility verification. As may vary by group, please call the phone number listed on the member ID card.
(2) When calling Marpai Health, a group specific phone number may be provided.
(3) Kaiser Permanente offers external providers the capability to view claim status using a KPGuest Access portal. With Claims Guest Access, you will be asked to provide key information about the claim. In return, you can view the following claim status information: claim number, current processing status, billed amount, and, if paid, the net payable, check number and check date. To use the Claims Guest Access portal, go to kp.org/providers and select the members KP region. On the home page, look for View claim status as a guest user under the Quick Links section. Kaiser Permanente also offers a dedicated phone line for Cigna PPO providers only for preauthorization questions - 888-831-0761. This phone service begins August 1, 2022.