Commercial Drug Prior Authorization Forms

To better serve our providers, business partners, and patients, the Cigna Coverage Review Department is transitioning from PromptPA, fax, and phone coverage reviews, also called prior authorizations, to Electronic Prior Authorizations. ePAs save time and help patients receive their medications faster. 

You can submit an online prior authorization request for any customer who has Cigna prescription coverage. Moving forward, please visit CoverMyMeds at www.covermymeds.com/main/prior-authorization-forms/cigna/ or via SureScripts in your EHR to learn more and submit all new PA requests electronically.

If you are unable to use electronic prior authorization, please call us at 1.800.882.4462 (1.800.88.CIGNA) to submit a verbal prior authorization request. If you are unable to use ePA and can't submit a request via telephone, please use one of our request forms and fax it to the number on the form.

Document Title	Document Type	Document Size	Last Updated
State-Specific Drug Prior Authorization Forms General Drug Prior Authorization Forms	Online Resource Online Resource	-- --	02/06/2024 10/21/2024